Last updated on December 14, 2025.
Welcome to Cribs Hospital. This privacy policy explains how we collect, use, and protect personal information for patients, visitors, and users of our services across all Cribs Hospital branches.
When we say “we,” “us,” or “Cribs Hospital,” we mean Cribs Hospital and its affiliated branches. When we say “policy,” we are referring to this privacy policy.
1. The Type of Personal Information We Collect
We may collect personal and medical information from patients and visitors, including but not limited to:
- Names, contact details, and demographic information
- Medical history, diagnoses, and treatment information
- Appointment details and insurance information
- Payment information, where applicable
- Feedback, inquiries, or support requests
2. How We Collect Personal Information
We collect personal information:
- Directly when patients register, book appointments, or use hospital services
- Automatically through digital systems (e.g., patient portals, website interactions)
- Through communications such as phone calls, emails, or feedback forms
3. How We Use Personal Information
Personal information is used to:
- Provide medical care, treatment, and hospital services
- Manage appointments, billing, and insurance claims
- Improve hospital services and patient experience
- Communicate important updates about healthcare services and hospital policies
- We do not use personal information for marketing purposes without explicit consent.
4. How We Share Your Personal Information
We do not share personal information with third parties except:
- When required by law or regulatory authorities
- With insurance providers for billing and claims processing
- With authorized healthcare partners involved in patient care
- Access to personal information is strictly controlled, and unauthorized disclosure is prohibited.
5. How We Protect Your Personal Information
Cribs Hospital protects personal information through:
- Secure servers and controlled access to records
- Encryption, two-factor authentication, and secure login procedures
- Staff training on patient privacy and HIPAA compliance
- Physical security measures at all hospital branches
6. Accessing and Correcting Your Information
Patients may access or request corrections to their personal information by contacting Cribs Hospital through our support channels. Requests will be handled in accordance with applicable privacy laws.
7. Retention of Personal Information
Personal information is retained only as long as necessary to provide medical services, comply with legal obligations, and maintain accurate medical records. Patients may request that their personal data be deleted, subject to legal and medical record retention requirements.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience. Users can adjust browser settings to control cookies; however, some site features may not function fully if cookies are disabled.
9. Updates to This Policy
Cribs Hospital may update this policy from time to time. The latest version will always be available on our website and at hospital branches.
10. Contact Us
For questions about this privacy policy or our handling of personal information, please contact:
Email: [email protected]
Phone: 011-26946271